Some clarification for our EU and UK customers after January 1st.
Moving forward things will be a little bit different, but ultimately much the same. Anyone purchasing from us that resides in the UK can do so as they always did, and their VAT will be included in their purchases as it always was.
Anyone purchasing from the EU should simply choose the "Request an Invoice - for VAT free sales, upgrades or 2% discount" option at checkout, and we will invoice you minus UK VAT at the 20% rate. You will then pay your national VAT rate to the courier upon receipt. So instead of paying us the VAT you just pay it upon receipt of the goods. Other than that there is no change. You get the same great service you always did.
We are currently updating the site to have this all done automatically, and it should be live soon.